Terms of service

TERMS OF SERVICE

Last Updated: August 29, 2026

These Terms of Service govern your use of oaklentra.com and purchases made from Oaklentra.

By accessing our website or purchasing a product from us, you agree to these Terms.

ONLINE STORE

You may use our website only for lawful purposes.

You must not use our website or products in violation of applicable laws or regulations or in a manner that infringes the rights of others.

PRODUCT INFORMATION

We make reasonable efforts to accurately display and describe our products.

Because wood and wood-effect products can have natural or manufacturing variations, the appearance, grain, texture, pattern, and color of a product may vary from photographs displayed online.

Colors may also appear differently depending on lighting, photography, and device display settings.

PRICES

Prices are displayed in U.S. dollars unless otherwise stated.

Prices, promotions, and product availability may change without notice.

Applicable taxes and shipping charges, if any, will be shown during checkout.

ORDERS

Submitting an order does not necessarily mean that we have accepted it.

We reserve the right to cancel or refuse an order where reasonably necessary, including in cases involving suspected fraud, payment problems, pricing errors, product availability issues, or inaccurate customer information.

If we cancel a paid order, we will issue the appropriate refund.

ACCURATE INFORMATION

You agree to provide current, complete, and accurate purchase, billing, shipping, and contact information.

You are responsible for reviewing your order information before completing your purchase.

PAYMENTS

Available payment methods are displayed at checkout.

Payments are processed through authorized payment service providers.

SHIPPING

Shipping and delivery are governed by our Shipping Policy.

RETURNS AND REFUNDS

Returns, cancellations, and refunds are governed by our Return & Refund Policy.

INSTALLATION

Customers are responsible for determining whether a product is suitable for their intended project and installation environment.

Installation should be performed according to applicable product instructions and using appropriate tools, materials, and safety procedures.

Where professional installation is appropriate, customers should use a qualified installer.

We are not responsible for damage resulting from improper installation, modification, misuse, neglect, or failure to follow applicable instructions.

INTELLECTUAL PROPERTY

Content appearing on our website, including our branding, graphics, photographs, written content, and website design, may be protected by intellectual property laws.

You may not reproduce, distribute, or commercially exploit protected content without appropriate authorization.

THIRD-PARTY SERVICES

Our store may use or provide access to third-party services, including payment, shipping, analytics, or other technology services.

Those services may be subject to separate terms and privacy practices.

DISCLAIMER

To the extent permitted by applicable law, our website and services are provided without warranties beyond those expressly provided by us or required by law.

Nothing in these Terms excludes rights or warranties that cannot legally be excluded.

LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, Oaklentra will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

GOVERNING LAW

These Terms are governed by applicable laws of the United States and the State of California, without limiting any mandatory consumer rights that may apply.

CHANGES TO THESE TERMS

We may update these Terms from time to time.

The current version will be published on this page.

CONTACT

Questions regarding these Terms may be sent to:

Oaklentra
Email: support@oaklentra.com
Mailing Address: 4959 Walnut Ave, Chino, CA 91710, United States